General Terms & Conditions

1. Scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters a legal transaction for purposes that are outside their trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Learn Romanian with Nico, c/o Gemeinschaftspraxis Dr. Meitert und Dr. Donescu, Allensteiner Straße 95, 47495 Rheinberg, Germany.

By placing the products in the online store, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: English

We save the text of the contract and send you the order data and our GTC in text form. For security reasons, the text of the contract is no longer accessible via the Internet.

4. Terms of delivery

4.1 Shipping costs

Shipping costs may be added to the indicated product prices for standard shipping. You can find out more about the shipping costs in the offers. The following shipping costs apply:

Domestic Shipping

Shipment method	Shipment costs (in Euro)						Estimated delivery time
	Country	Weight
Deutsche Post / DHL	Germany	up to 1kg	up to 2kg	up to 5kg	up to 10kg	up to 31,5 kg	1 – 3 business days
		€2,00	€4,00	€5,00	€8,00	€16,00

International Shipping

Shipment

Method

Shipment Costs (in Euro)

Estimated Delivery Time

Country

Weight

up to

2 kg

up to

3 kg

up to

5 kg

up to

10 kg

up to

20 kg

up to

31,5 kg

Deutsche Post

DHL

1 All EU-Countries

2 UK & Switzerland

3 Europe (not EU)

4 Russia

5 USA & Canada

6 World (A)**

7 World (B)**

8 World (C)**

€5,50*

€7,50*

€9,00*

€11,00*

€15,00*

€20,00*

€15,00

€23,00

€25,00

€30,00

€35,00

€30,00

€31,00

€43,00

€17,00

€30,00

€33,00

€37,00

€53,00

€45,00

€55,00

€65,00

€25,00

€45,00

€50,00

€54,00

€75,00

€65,00

€70,00

€125,00

€40,00

€55,00

€60,00

–

€105,00

€85,00

€100,00

–

up to 25

business

days

*Shipping without a tracking number. Orders can be tracked for an additional fee by selecting the option “With tracking number” on the cart page.

**World (A) includes North Africa and the Middle East; World (B) covers regions in Africa and Asia; World (C) encompasses all other regions not specified above.

4.2 Delivery options

We ship the products to the delivery address specified in the order process.

We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.

5. Payment

5.1 Prices

The prices stated at the time of ordering apply. These are total prices. We do not charge value added tax.

5.2 Payment methods

The following payment methods are available in our store.

Prepayment
If you select prepayment as your payment method, we will send you our bank details in a separate e-mail and deliver the goods after receipt of payment.

Credit card
Enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.

PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.

PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.

6. Transport Damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, particularly your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

7 Warranty and guarantees.

7.1 Liability for defects

The statutory liability for defects shall apply.

7.2 Warranties and customer service

Information on any additional guarantees that may apply, and their exact conditions can be found with the product and on special information pages in the online store.

We do not provide customer service.

8. Liability

We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
– in the event of injury to life, limb or health
– in the event of intentional or grossly negligent breach of duty
– in the event of warranty promises, insofar as agreed, or
– insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

10. Final provisions

For consumers, the more favorable home law of the consumer shall take precedence.

Should any provision of this agreement be or become invalid, this shall not affect the validity of the remaining provisions. The parties shall replace the invalid provision with a provision that comes closest to the meaning and purpose of the invalid provision. The above provisions shall apply accordingly if the contract proves to be incomplete.