Shipping Policy

 

Thank you for visiting and shopping at www.learnromanianwithnico.com. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy (Germany)

1. Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

2. Shipping rates & delivery estimates

Shipping costs may be added to the indicated product prices for standard shipping.

Shipping charges for your order will be calculated and displayed at checkout.

You can find out more about the shipping costs in the offers. The following shipping costs apply:

Shipment method	Shipment costs (in Euro)						Estimated delivery time
	Country	Weight
Deutsche Post / DHL	Germany	up to 1kg	up to 2kg	up to 5kg	up to 10kg	up to 31,5 kg	1 - 3 business days
		€2,00	€4,00	€5,00	€8,00	€16,00

Delivery delays can occasionally occur.

 

3. Delivery options

We ship the products to the delivery address specified in the order process.

We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.

 

4. Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

 

5. Transport Damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, particularly your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

 

6. Warranty and guarantees.

6.1 Liability for defects

The statutory liability for defects shall apply.

6.2 Warranties and customer service

Information on any additional guarantees that may apply, and their exact conditions can be found with the product and on special information pages in the online store.

We do not provide customer service.

6.3 Liability

We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the event of warranty promises, insofar as agreed, or
- insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

 

7. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

 

International Shipping Policy

1. Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

2. Shipping rates & delivery estimates

Shipping costs may be added to the indicated product prices for standard shipping.

Shipping charges for your order will be calculated and displayed at checkout.

You can find out more about the shipping costs in the offers. Prices are shown in Euro. For conversion, we recommend using a Currency Converter. The following shipping costs apply:

Shipment method	Shipment costs (in Euro)							Estimated delivery time
	Country	Weight
		up to 1 kg	up to 2kg	up to 5kg	up to 10kg	up to 20kg	up to 31,5 kg
Deutsche Post / DHL	1 All EU-Countries 2 Switzerland 3 Europe (not EU) 4 Russia 5 USA 6 World (A) 7 China 8 World (B) 9. UK	€5,50* €8,00* €9,00* €9,00* €9,00* €9,00* €9,00* €9,00* €8,00*	€8,00* €11,00* €15,00* €15,00* €15,00* €15,00* €15,00* €15,00* €11,00*	€15,99 €26,90 €29,99 €30,99 €36,99 €37,99 €42,99 €45,99 €26,90	€20,99 €34,99 €37,99 €37,99 €53,99 €51,99 €58,99 €61,99 €34,99	€31,99 €48,99 €52,99 €54,99 €75,99 €71,99 €94,99 €100,99 €48,99	€44,99 €55,99 €60,99 - €105,99 €98,99 €125,99 €131,99 €55,99	up to 25 business days

*Shipping without a tracking number. Orders can be tracked for an additional fee by selecting the option "With tracking number" on the cart page.

Delivery delays can occasionally occur.

 

3. Delivery options

We ship to addresses worldwide.

We ship the products to the delivery address specified in the order process.

We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.

 

4. Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

 

5. Transport Damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, particularly your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

 

6. Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

7. Transport Damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, particularly your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

 

8. Warranty and guarantees.

8.1 Liability for defects

The statutory liability for defects shall apply.

8.2 Warranties and customer service

Information on any additional guarantees that may apply, and their exact conditions can be found with the product and on special information pages in the online store.

We do not provide customer service.

8.3 Liability

We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the event of warranty promises, insofar as agreed, or
- insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

 

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.